In FedEx Ship Manager select Customize>System Settings Select the FedEx Customer Admin tab Make sure the boxes for Use Domestic List Rates and Use International List Rates are checked (If they are not checked, tick one box at a time- you will get a message popup that download is complete, then you can tick the n…
FedEx has informed us that the paper BOL is no longer needed, and they are promoting a paperless approach using only the labels. If the driver says he requires a paper BOL explain to him FedEx has promoted a paperless approach and he does not require a paper BOL.