In Windows search the word 'cred'

In the results click on 'Credential Manager'

Click on 'Windows Credentials'

**  If you see BBFS01, click on the arrow button to show what is under it and click EDIT - enter your new password.  If you DON'T see BBFS01, proceed with instructions below. 

**  If you DON'T see BBFS01, Click 'Add a Windows credential'

For the Internet or network address type bbfs01

Username is your username (e.g. davida, this is your windows user, not XT)

Password is your Windows password (8 chars, upper case, lower case, number, the one that changes every 6 months) not your XT password

Hit OK

That's it- you can close credential manager now.

**  There were issues with home users trying to access things like the file share (BBFS01) the printer server (BBPRINT).  The issue was with their credentials.  Seems the credentials defaulted to their VPN username and password, rather than their Windows username and password.  They would get an error that their credentials are wrong.